// WHATSAPP CRM
WhatsApp CRM for Companies
Your team works from a single WhatsApp number, every conversation is tied to a customer and a pipeline stage, and you can finally measure how much you sell over chat. We implement the WhatsApp CRM and wire it into what you already use.
// WHAT YOU GET
What you get
One number, your whole team
No more company phone that only one person carries. Several agents work the same number in parallel, with automatic assignment and no duplicate threads.
Full history per customer
Every chat links to a record with contact details, past purchases and team notes. Whoever picks up the conversation sees everything that came before.
A visible sales pipeline
Conversations move through stages: new, quoted, negotiating, closed. At a glance you know how many leads you have and where they stall.
Nothing goes unanswered
Alerts for unattended conversations, follow-up reminders and automatic reassignment when an agent does not reply in time.
Connected to your systems
We integrate it with your POS, ERP, Google Sheets or existing CRM so nobody ends up typing the same thing twice.
Reporting people actually use
First response time, conversations per agent, close rate and lead source. Numbers for deciding, not for decorating.
// HOW WE WORK
How we work
Step 1: Map your sales process
We define the real stages of your pipeline, who handles what and which information you need captured at each step.
Step 2: Platform setup
We register the number on WhatsApp Business API, create your team users and configure assignment rules.
Step 3: Integrations and migration
We connect the CRM to your current systems and import whatever contact base you already have.
Step 4: Team training
A hands-on session with your agents and supervisors. You get a quick guide and preloaded canned replies.
Step 5: First month alongside you
We review real usage, adjust stages and automations, and leave the reports your operation needs.
// INVESTMENT
Investment
Custom quote
implementation
- WhatsApp Business API and multi-agent setup
- Customer records and unified history
- Sales pipeline configured to your process
- Canned replies and tags
- Integration with your current systems
- Reporting and team training
The final price depends on scope. We close it on the first call, in writing and with no hidden costs.
Message us on WhatsApp// FAQ
Frequently asked questions
How much does a WhatsApp CRM implementation cost?
Implementation is quoted based on how many agents you have and which integrations you need. The platform license and Meta per-conversation fees are separate. We present the two or three options that best fit your volume, with clear numbers, before you decide.
How many agents can share the same number?
As many as you need. The official API lets several people work the same number in parallel, each with their own user and inbox — exactly what the regular WhatsApp Business app cannot do.
Does it integrate with my existing CRM?
Yes. We work with HubSpot, Zoho, Pipedrive, Salesforce and Odoo, and if you run something custom we connect it over API. The goal is for WhatsApp to feed your CRM, not to create a second database.
Can I see my team conversations?
Yes. A supervisor profile shows every conversation, response times and per-agent performance. The full record also stays with the company if someone leaves — which is not the case when support lives on personal phones.
Can I send broadcasts or campaigns?
Yes, using Meta-approved templates and only to contacts who opted in. We set opt-in up properly: mass messaging without permission is the fastest way to get reported and lose number quality.
Can it be combined with the chatbot?
That is what we recommend most. The bot filters and resolves the repetitive traffic, so only conversations worth your agents time reach them. Both services share the same number and the same history.
Want to talk it through?
Tell us what you need and we reply within 2 hours with a clear scope and a no-commitment quote.
// OTHER SERVICES